I liked Connells Maple Lee Flowers & Gifts because of their excellent service, prices, convenience, delivery, and products.
recently I have had some very negative experiences with FTD and Teleflora. On the occasion of my sister's death in Texas, the flowers were never delivered. On my granddaughters 16th birthday, the arrangment that I ordered was delivered with half the flowers wilted and what was nice was sparse. I made the decision to find a florist that I could deal with. When we were dating, many years ago, my husband, then boyfriend, got me flowers from Maple Lee. I remembered them fondly. Overall I was pleased with the arrangement that was delivered for the funeral I attended. A couple of blossoms were past their prime but as a whole, the arrangement was nice and we got several compliments on it. I will use your services again.
I apologize that happened with your arrangement. If you could please provide us with the name of your recipient and some contact information for you, we would be happy to get the arrangement replaced for you. Please call us at 614-539-4000 or email me at andrew.royer@royers.com and we will get it taken care of as soon as possible. Thank you for letting us know about the problem.
Andrew Royer
Regional Manager
Connells Maple Lee