83%

Recommended from
12 reviews
  • Clean from 8 reviews
  • Well-organized from 8 reviews
  • Well lit from 8 reviews
Call us Today! (847) 549-9807

Grand is a family-owned appliance, electronics and mattress retailer with showrooms in Chicagoland and southern Wisconsin. We are proud to offer our customers a huge selection from top-quality manufacturers, an easy to browse website, designer-friendly showrooms, factory trained sales associates, professional delivery, expert installation and superior customer service after the sale.

Reviews
  • NOT RECOMMENDED

    I wouldn't recommend Grand Appliance and TV.

    Grand Appliance did not deliver the parts I need for the install as they assured me they would. This added an extra day to the install, expense and a lot of inconvenience.


    Response from the business:

    From: Jeff C

    Hi Jerry. I'm sorry to hear about your negative experience. Please contact me at your convenience. Your satisfaction is very important to us and I would like to make sure we've made proper steps to rectify the situation.

  • NOT RECOMMENDED

    I wouldn't recommend Grand Appliance and TV because of their convenience and service.

    I found the service to be unfriendly, not knowledgeable, inattentive, and slow.

  • RECOMMENDED

    I would recommend Grand Appliance and TV because of their outstanding products, prices, service, and store atmosphere.

    I was pleased that the store atmosphere was well lit, clean, and well-organized. Their high quality products were also awesome. I liked that the service was attentive, knowledgeable, and friendly. I also thought they have lots of stock in store and have a wide selection. The prices were fair, which is important.

  • RECOMMENDED

    Thanks to their store atmosphere, service, prices, convenience, and products, I had a great experience with Grand Appliance and TV.

    It was really great that the store atmosphere was well-organized, clean, and well lit. Their low and fair prices were also wonderful. They have a wide selection and have lots of stock in store. Also, it was nice that the products were unique and high quality. They have great discounts and are high end, but worth the money. In addition, I found that they have convenient hours and have easy parking. Their attentive, friendly, knowledgeable, and efficient service was wonderful.

  • RECOMMENDED

    Grand Appliance and TV is great due to their convenience, store atmosphere, products, prices, and service.

    I really liked that their products were high quality. I was also delighted by their efficient, attentive, knowledgeable, and friendly service. I liked that their prices were fair. Also, I liked that they have a convenient location, have easy parking, and have convenient hours. I appreciated their well lit, clean, and well-organized store atmosphere.

  • RECOMMENDED

    I was satisfied with Grand Appliance and TV because of their store atmosphere, convenience, products, and service.

    I found their service to be knowledgeable, friendly, and attentive. It was also fantastic that the store atmosphere was well-organized, clean, and well lit. I loved the high quality products. I also thought they have a convenient location, have easy parking, and have convenient hours. I really liked that they have a wide selection and have lots of stock in store. On the other hand, their prices could be improved. I found the prices to be are a little too expensive.

  • RECOMMENDED

    I liked Grand Appliance and TV because of their excellent prices, store atmosphere, service, and products.

    I really appreciated that they are high end, but worth the money and have great discounts. I also really liked that they have lots of stock in store and have a wide selection. I really liked the high quality products. On top of that, I liked their efficient, attentive, knowledgeable, and friendly service. I appreciated that the prices were fair. I also found their store atmosphere to be well lit, clean, and well-organized. When you walk into the Libertyvillle store...Yoy kinda feel like your at home..well decorated....store manager was very knowlegeable and very helpful in our decisions.

  • RECOMMENDED

    I would recommend Grand Appliance and TV because of their great products, store atmosphere, prices, and convenience.

    I really liked that they have a wide selection. Also, I loved that the prices were fair. I liked that they have a convenient location, have easy parking, and have convenient hours. I also found the store atmosphere to be well lit, well-organized, and clean.

  • RECOMMENDED

    I think Grand Appliance and TV is superb because of their convenience, prices, products, store atmosphere, and service.

    I appreciated that their prices were fair. It was also great that they have a wide selection and have lots of stock in store. It was great that their store atmosphere was new, clean, well-organized, and well lit. They also have a convenient location, have convenient hours, and have easy parking. I loved their attentive, friendly, knowledgeable, and efficient service. I also liked the unique and high quality products.

  • RECOMMENDED

    With their great products, service, store atmosphere, convenience, and prices, I would recommend Grand Appliance and TV!

    I liked the clean, well lit, and well-organized store atmosphere. Also, it was great that their prices were low. They have lots of stock in store and have a wide selection. Moreover, I found the service to be attentive, knowledgeable, friendly, and efficient. I really appreciated that they have great discounts. It was also fantastic that the products were high quality and unique. I thought they have convenient hours, have a convenient location, and have easy parking.