I was satisfied with Tidewater Physical Therapy Inc because of their convenience, treatment, atmosphere, and service.
It was great that they have excellent qualifications, have proper accreditations, and have short wait times. In addition, I really liked that they went above and beyond what is required. I really liked that their atmosphere was clean, pleasant, and inviting. They also made it easy to set up an appointment, have convenient hours, and have easy parking. I loved that the treatment was professional and effective. In addition, I thought that the service was friendly, knowledgeable, and trustworthy.
Everyone there, but especially Ken Morris, knew my name and made me feel valued and cared for. I had been to this same practice years before Ken was there and did not have that experience at all. I have never before been to a practice, in fact, over the many years I have needed physical therapy, when I knew that the DPT himself would attend to me and work with me every single visit. The warm pat on the shoulder at the end of my treatment, the encouragement, the congratulations when I had shown progress, meant the world to me. I credit Ken and his people with bringing me back, after my rotator cuff surgery and severe capsule inflammation in December, to full range of motion in March. I am now in April even hefting green tree logs! I cannot thank all of them enough.
