How our Recommendation Builder works
Send a link to your customers
Send an email requesting feedback or add your unique link to emails you already send today.
Don’t have customer email addresses? No problem! Many clients add the short link to receipts or invoices. We can also help you with business cards or signage to direct customers to your survey.2
Customers take the survey
The survey is mobile-friendly and specific to your industry. Customers who complete the survey are entered to win $100 sponsored by ModernComment.
Feedback is automatically transformed into a written recommendation.3
Customers share on social media
Customers easily post their recommendation to their Facebook, Twitter, or Google+ streams and earn additional chances to win the $100.
Additionally, all feedback is automatically published to each location’s Voice-of-the-Customer page.4
Track and respond in your dashboard
Log into your dashboard to watch the recommendations roll in!
View actionable insights into your customer satisfaction and optionally respond to feedback.